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Beware hidden fees for insurance policies
Which? has issued a warning about the hidden fees charged by some insurers when changes are made to insurance policies. It claims that some of these are ‘exorbitant’.The consumer champion looked at the...
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Danger: Bank Holiday ahead
There’s a four-day bank holiday approaching, and according to one insurer this could herald a big rise in certain insurance claims.Insurer Aviva has looked back at insurance claims over last year’s...
View ArticleHelp following the recent floods
Floods are devastating parts of the country again, hitting homes and businesses from North Wales to West Sussex. Anyone affected has a difficult time ahead, which will almost certainly include making a...
View ArticleThe danger of kitchen appliances
Almost 6,000 kitchen appliances caught fire in 2010/2011, according to recent research. But the number could be even higher, creating a major hazard in our homes.The research, carried out by Which?,...
View ArticleIs your garden part of your home?
A recent case has thrown up an interesting question: is your garden part of your home as far as your insurance policy is concerned?According to Thisismoney.co.uk, Ellie Robson was refused an insurance...
View ArticleWho’s got your keys?
However good the locks are on your home, they can always be opened with the right key. One insurance website has warned homeowners that giving out spare keys could invalidate their home...
View ArticleJewellery theft on the increase
The number of items of jewellery stolen from the home rose by 22 per cent in the two years to 2011, according to one insurance company. But householders may not be covered for their current...
View ArticleIs your house number unlucky?
If you live at number 166, or on Green Way, then be careful: people with these addresses have made the highest home insurance claims.According to Confused.com, 27.6 per cent of customers living on a...
View ArticleFlood insurance difficulties
Record-breaking rainfall and delays in reaching an industry agreement are combining to make flood insurance difficult for homeowners, according to a recent report. Some are facing higher prices – and...
View ArticleAre gadgets covered at university?
With the new university year imminent, students across the country will be packing their possessions – including all their techno-gadgets. But are these covered by their parents’ insurance...
View ArticleInsurance claims process: initial results of industry review
We wrote back in June about the review by the Financial Conduct Authority (FCA) over the way customers are treated when they make an insurance claim. The initial findings have now been released and...
View ArticleCheese on toast warning
We see many different causes of fires when managing insurance claims, and too many of these involve electrical appliances. We’ve written in the past about the dangers of leaving these on when you go...
View ArticleHoliday swaps: are you covered?
With the summer holidays approaching, many of us are making plans for how we’re going to spend our time off. More and more people, apparently, are choosing to do ‘house swaps’: moving into someone...
View ArticleInsurance claims and neighbours
We all spend more time in our gardens in the summer, which makes us more aware than usual of the people next door. You’re very lucky if you have good neighbours: bad ones can have a significant impact...
View ArticleMotorhome owners beware
The roads seem to be increasingly full of motorhomes, and as we’re in the middle of the holiday season we’re seeing even more when we’re out and about. So a recent article on weird and wonderful...
View ArticleAvoiding chimney fires
According to something I read recently, there are approximately 25 million domestic properties in the UK, and of these 60,000 are thatched houses or cottages. But some may be surprised to learn that...
View ArticleTaking away the stress of an insurance claim
Some of the claims we handle have more of an impact on us than others. This was true of one recently as it involved a very elderly man who lived by himself, three hours’ drive from his son. Increasing...
View ArticleHome security: thieves may know where you are
Autumn is approaching, and as the temperature starts to drop we’re far less likely to leave windows and doors open. So I was surprised to read that our homes are actually more vulnerable to break ins...
View ArticleInsurance cover: always tell the truth
I’ve read several articles in the press recently about the fact that people sometimes lie to their insurance company. One of these articles (in The Independent) calculated that one-in-five of us do...
View ArticleFlood insurance premiums ‘will rocket under Flood Re’
Yet more news on Flood Re, the agreement between government and insurers on flood insurance which is due to be introduced next year. And it seems that there is still widespread reservation about the...
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